ENGL-3814: Creating User Documentation
Description: This course prepares students to produce both print and online user documentation that enables people to accomplish a given set of tasks (e.g., user guides, online help, policy and procedure manuals, tutorials, and how-to books). Readings include rhetorical theory and discussions of professional practice. Students learn the principles of user and task analysis, information design, usability testing, and indexing. In addition, they have opportunities for hands-on experience with clients and end-users. Must have pre-requisites or the consent of the Director of Professional Writing.
Pathways: N/A
Course Hours: 3 credits
Corequisites: N/A
Crosslist: N/A
Repeatability: N/A
Sections Taught: 41
Average GPA: 3.58 (A-)
Strict A Rate (No A-) : 60.07%
Average Withdrawal Rate: 1.19%
| Meng Yu | 2023 | 100.0% | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 3.89 | 1 |
| Lum Sidouane Patcha | 2023 | 95.3% | 0.0% | 2.4% | 0.0% | 0.0% | 2.4% | 3.94 | 2 |
| Chris A Lindgren | 2024 | 93.6% | 1.7% | 0.0% | 0.0% | 1.6% | 3.2% | 3.89 | 3 |
| Kevin Lewis | 2016 | 50.0% | 42.9% | 4.8% | 0.0% | 2.1% | 0.0% | 3.34 | 2 |
| Julia M Hurley | 2019 | 76.6% | 14.6% | 7.4% | 1.4% | 0.0% | 0.0% | 3.67 | 4 |
| Staff Evia | 2011 | 61.1% | 29.9% | 5.5% | 1.1% | 2.3% | 0.0% | 3.40 | 10 |
| Matthew R Sharp | 2013 | 78.2% | 21.8% | 0.0% | 0.0% | 0.0% | 0.0% | 3.81 | 3 |
| Charles D Fisher | 2010 | 69.6% | 20.8% | 7.5% | 0.0% | 2.1% | 0.0% | 3.53 | 3 |
| Brian Gaines | 2021 | 77.1% | 16.4% | 4.7% | 0.0% | 1.8% | 0.0% | 3.65 | 3 |
| Puerto Carlos Evia | 2022 | 55.3% | 28.5% | 8.1% | 3.6% | 0.0% | 4.6% | 3.35 | 5 |
| Sweta Baniya | 2024 | 82.1% | 10.8% | 2.4% | 0.0% | 2.4% | 2.4% | 3.69 | 5 |