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Virginia Tech

CONS-4414: Professionalism in Consumer Affairs

Description: Roles, functions and responsibilites of consumer affairs professionals employed in business, government, and non-profit public/consumer interest organizations. Professional advocacy within employing organizations, managing consumer complaint handling systems and major consumer and career issues are analyzed.

Pathways: N/A

Course Hours: 3 credits

Prerequisites: AHRM-2404 and CONS-2304

Required By: N/A

Corequisites: N/A

Crosslist: N/A

Repeatability: N/A

Sections Taught: 7

Average GPA: 3.60 (A-)

Strict A Rate (No A-) : 59.02%

Average Withdrawal Rate: 1.30%

Irene E Leech202468.5%24.9%3.7%0.5%1.0%1.3%3.607

Grade Distribution Over Time